General

Do I have to subscribe to purchase irrigation tubing or I can make a one time purchase?

You have both options at the checkout. Keep in mind once you subscribe to irrigation tubing and are billed for your first order, you will automatically be placed on a recurring payment schedule per your chosen subscription term (prepaid order shipment based on the frequency and quantity chosen by you). Then, you will be billed on the day your order is shipped each time moving forward (per your subscription term). After your subscription order is shipped, you will receive a tracking email on the same day.

 

Do you repair my W&H surgical products?

All of the repaires will be done at W&H North America (W&H Impex Inc.) headquarters based in Windsor Canada. We handle all of the customers’ needs in the United States. This include but not limited to initiating the repair process, helping with repair for exchange program and purchase of consumables and other W&H products for U.S based customers.